Our courier DPD is temporarily suspending the need for deliveries to be signed for and will instead take a photograph as proof of delivery. Note there will still need to be someone in to receive the delivery.
When you receive your delivery window (1 hour time slot) from DPD you will be able to specify a safe place or neighbour to deliver to direct with them, we cannot do this on your behalf. DPD have now advised that if you are not in for delivery on first attempt then your parcel will be delivered the same day direct to your local DPD Pickup Shop for you to collect.
DPD state they will no longer be doing second delivery attempts and we cannot arrange for second attempts to be made.
Advance Warning of Price Increase
We try to avoid increasing prices if we can, and we have absorbed one increase on the Ergo Lightweight Pushchairs in 2021 but there's no getting round the latest manufacturers increase.
Prices will rise by £20 on orders received after January 1st 2022 for the Ergo Lightweight Pushchair to £369 (including delivery), and for the Ergo Lightweight Wheelchair to £419 (including delivery).
If you are about to order one but not quite ready to take delivery in December then we will hold the current pre-increase price if you pre-order in December for delivery in January - you don't even need to pay for it until we dispatch no deposit or Credit Card details needed. tel: 01363 881110
We hope you will agree that even at the slightly higher price these products are excellent quality and value for money.
We are a specialist online VAT Free supplier of the Ergo Lightweight Pushchair and Ergo Lightweight Wheelchair and accessories for customers who are Eligible for VAT Relief (due to a child's medical condition).
Our aim is to make it easy for you to obtain information and advice on the Ergo Lightweight products, to understand what they can contribute to your family life and, if appropriate buy them at at competitive prices and with prompt delivery.
Our telephone number is at the top of each page so you can have confidence we are contactable before and after you have bought something. We are eager to ensure you get the right product for your child so please call us if you have any questions. We have 15 years experience of supplying pushchairs for children with special needs.
We are an online website for your convenience but we do like to talk to our customers, and if you order online we will contact you before we dispatch your order
If the idea of buying things without paying VAT is new to you then a good place to start is reading our information about VAT Relief.
If you are not Eligible for VAT Relief you can still use our website to buy online, VAT at 20% will be added in the checkout.
You can order online for delivery to most places in Europe, simply select the country in the checkout. Except for small items sent by Royal Mail we only use reputable couriers with full tracking capabilities, they cost us a bit more but service is important.
The prices advertised on our web pages include delivery throughout the UK (except Islands) including Northern Ireland.
For other EU countries there are additional delivery charges which will be added in the checkout, see also Exports if you add the products you would like to buy to your Shopping Basket and select your country then delivery costs will be calculated automatically.
How to use this website
The Information pages have detailed information on the Ergo Lightweight pushchairs or other information which we hope will inform your decision to buy from us. It includes detailed information about VAT Relief.
The product pages are where you can find out about the products, availability and prices. Here you have the opportunity to buy something by pressing the Add to Shopping Basket button.
Top right of the page is a brief summary of what you have added to your shopping basket, click Basket or Checkout to continue, you can change anything you like.
In the checkout you will be asked to confirm that you are Eligible for VAT Relief.